KM
Kelebogile M

1 reviews | Active since Oct 2019

11 Jul 2024, 14:18

Bad service

Bad customer service, the wifi keeps disconnecting and the technicians take forever to help

0
Replies (1)
Surf4Life
Surf4Life's reply30 Jul 2024, 11:44
Official
Hi kelebogile

 We strive to provide timely and effective support, and it’s clear we have not met those standards in your case.  Your feedback is important to us, and we are taking steps to improve our response times and service reliability.  Please know that we will have our service desk do a follow up with you regarding the service disconnects.

 Thank you for your patience, and if there’s anything specific you need assistance with, please let us know.