Awesome turn around from Michael

My subscription was disconnected although my debit order went off successfully. I then called them and they still said my debit order was unsuccessful. I then sent a copy of my bank statement and I got a response from Michael Pienaar that it was unsuccessful. Then I called in again and spoke to Michael. We discussed this matter and he referred it to his finance department, who then came back to him and apologized as the mistake was on their side. I just want to compliment Michael for his awesome and going the extra mile to sort this matter out. Thanks Michael