AP
Ayanda P
1 reviews | Active since Oct 2023
27 Nov 2024, 16:29
3 days of WiFi not working properly
It's been 3 days of trying to sort out the WiFi. What's going on?. Calls have been logged, some form of assistance offered but matter not resolved
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Replies (2)AP
Ayanda P's updateReviewer Update
28 Nov 2024, 10:23Still no response from Surf4life regarding the WiFi that is not working properly.
It's been 4 days of no proper wifo
It's been 4 days of no proper wifo
AP
Ayanda P's update28 Nov 2024, 10:23
Reviewer Update
Still no response from Surf4life regarding the WiFi that is not working properly.
It's been 4 days of no proper wifo
It's been 4 days of no proper wifo
Surf4Life's replyOfficial
02 Dec 2024, 14:15Hi Ayanda
We hope you're doing well. We wanted to check in and see if there’s anything else we can do to assist you further. If you have any additional questions or concerns, please don't hesitate to let us know. We're here to ensure everything is running smoothly for you. Please advise if you are still having challenges
We completely understand how frustrating it can be when an issue persists despite multiple attempts to resolve it.
We hope you're doing well. We wanted to check in and see if there’s anything else we can do to assist you further. If you have any additional questions or concerns, please don't hesitate to let us know. We're here to ensure everything is running smoothly for you. Please advise if you are still having challenges
We completely understand how frustrating it can be when an issue persists despite multiple attempts to resolve it.
While we acknowledge that assistance has been provided, we regret that the matter has not been fully resolved as yet. Please be assured that our team is actively working to address the issue, We appreciate your patience and understanding during this time. Our service desk team will be in contact
Surf4Life's reply02 Dec 2024, 14:15
Official
Hi Ayanda
We hope you're doing well. We wanted to check in and see if there’s anything else we can do to assist you further. If you have any additional questions or concerns, please don't hesitate to let us know. We're here to ensure everything is running smoothly for you. Please advise if you are still having challenges
We completely understand how frustrating it can be when an issue persists despite multiple attempts to resolve it.
We hope you're doing well. We wanted to check in and see if there’s anything else we can do to assist you further. If you have any additional questions or concerns, please don't hesitate to let us know. We're here to ensure everything is running smoothly for you. Please advise if you are still having challenges
We completely understand how frustrating it can be when an issue persists despite multiple attempts to resolve it.
While we acknowledge that assistance has been provided, we regret that the matter has not been fully resolved as yet. Please be assured that our team is actively working to address the issue, We appreciate your patience and understanding during this time. Our service desk team will be in contact