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Moow M

1 reviews | Active since Dec 2020

10 Nov 2023, 13:57

Disappointed and Angry

Hi my name is Mosidi Mojela, I'd no. *** and have taken a loan with Supreme finance in Khayelitsha over 6 months ago. I went to the branch to settle the outstanding balance on the 01.11.2023 since I have missed payments, only to be told that it has been handed over to attorneys but they do not have the attorney details for me to consult to pay the outstanding balance. I was also told to wait for those unknown attorneys to call and that it might even take a year or 2 since they have backlog.

The consultants charges you 10% of loan that supreme gives you and would tell you it's for them to purchase a cool drink for processing your loan. They do it to each and everyone who applies for a loan at that branch.

This has blocked me from getting loans from other bank institutions since my account has been handed over to unknown attorneys and no one has details for me to call and settle the payment.

My number is ***

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Replies (2)
Supreme Finance
Supreme Finance's reply13 Nov 2023, 15:09
Official
Dear Mosidi, please allow us some time to investigate, as this doesn't sound right. We do not have a branch in Khayelitsha. Can you remember where exactly you took out the loan? Our Call Centre will be in contact with you so that we can resolve your query.
Supreme Finance
Supreme Finance's reply14 Nov 2023, 10:00
Official
Dear Angie,

It was explained to you by our Supreme Call Centre that we don't have a branch in Khayelitsha.
We believe you have mistaken us for another company. Is our response satisfactory to you? Could you kindly reply and confirm?