1 reviews | Active since Aug 2017
*******
<p>I was not sure whether this company is legit, but they kept on saying they are and I did a bit of research and all seemed fine. The item I wanted to order tho was expensive so I decided to order the cheapest item on the site just to see if it actually arrives. I ended up spending R124 after shipping on 31 May 2017. Today is the 7th of August 2017 and still nothing...They sent a mail to say they have a problem with the delivery due to an attack on their website and asked me to send my banking details for a refund which I did. (This was 21 June). No money and no product..... </p>
Good day,
We are sorry to hear about the poor experience that you had with Superstore.World.
Our business is undergoing several changes to improve the experience of our customers and we hope you give us another chance in the near future.
We would like to resolve your query as soon as possible. Kindly, send an email to ***d with the following information:
Full Name:
Email Address used when placing the order:
Order number:
Resolution: Refund or Product?
Bank Details if applicable:
Contact number:
***Attach proof of payment
You will receive feedback within 1 business day regarding the resolution to your problem.
Please accept our sincerest apologies and have a wonderful day further.
Regards,
Superstore.World Escalations
Best regards,
Good day,
We are sorry to hear about the poor experience that you had with Superstore.World.
Our business is undergoing several changes to improve the experience of our customers and we hope you give us another chance in the near future.
We would like to resolve your query as soon as possible. Kindly, send an email to ***d with the following information:
Full Name:
Email Address used when placing the order:
Order number:
Resolution: Refund or Product?
Bank Details if applicable:
Contact number:
***Attach proof of payment
You will receive feedback within 1 business day regarding the resolution to your problem.
Please accept our sincerest apologies and have a wonderful day further.
Regards,
Superstore.World Escalations
Best regards,