No Order, No Response

<p>I've worked in the Customer Service Industry on an international scale for several years, and I've never come across such poor customer service as with SuperStore.World.</p> <p> </p> <p>I placed my order on the 5th May 2017, and was told it would take 3 weeks for my order to be delivered. I waited 3 weeks, and then sent an email chasing what had happened - this was on the 2nd June (almost a month later). I received a response saying my order would be SHIPPED on the 4th June - no apologise, no reason for the delay - nothing! After a few days i then chased again, and received an email saying that there was a case of ***** being investigated with their bank, and so all orders were on hold. The last email i got was on the 9th June saying they were still working with the bank...and yet despite COUNTLESS times chasing, I've had no update. I have almost begged for someone to phone me, as there is no phone number registered, I have now sent countless emails asking for my money to refunded and nothing...not even a courtesy response! What is really concerning is that their facebook page appears to have disappeared... i'm now wondering if this company isn't just one big **** to get money out of people! </p>