JB
Jeremias B

1 reviews | Active since Aug 2011

04 Jul 2017, 22:47

Daylite THIETHS they ***** your money and they continue doing that!! BEWARE buyers!!

<p>I am one of the FOOLS that was cought by these Superstore, SUPERTHIETHS!!!</p> <p>I bought a Dell 24 Monitor | S2415H - 60.4cm(23.8) Black SAF (1 ********** ) VGA HDMI Integrated speakers 3Yr Exchange on the 6th April 2017 fully paid and till now i have NOT received anything!! I have had numeros online chat with someone at the store, maybe playing the time game as to give me peace of mind and promise me all the good news regarding as when i would get the Monitor. Then that time ran out and i spoke to the same person again and then they promise to rather do me a refund and asked me for my banking details and the proof of payment and the order no wich was send to them on maybe 10 ocasions and maybe 10 online chats with the same story and yet today NOTHING was payed back to me at all. Trying to get hold of them is trying to find gold on the moon, these are the best *****s i have ever came across, but what worrys me as that they are going on *****ING other peoples money on the exact way as they have stole mine, I am waiting for some information as i have laid a case of theft and at the police station and will take it up from there, but potensial buyers PLEASE if you want to be conned buy from these guys and pay them, you will meet up with me here on peter.com</p>

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Replies (1)
superstore.world
superstore.world's reply09 Aug 2017, 21:07
Official

Good day,

We are sorry to hear about the poor experience that you had with Superstore.World.

Our business is undergoing several changes to improve the experience of our customers and we hope you give us another chance in the near future.

We would like to resolve your query as soon as possible. Kindly, send an email to ***d with the following information:

Full Name:

Email Address used when placing the order:

Order number:

Resolution: Refund or Product?

Bank Details if applicable:

Contact number:

***Attach proof of payment

You will receive feedback within 1 business day regarding the resolution to your problem.

Please accept our sincerest apologies and have a wonderful day further.

Regards,

Superstore.World Escalations