SUPERSPAR Queenswood
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
SUPERSPAR Queenswood
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2.3|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAG
Alessandra G
1 reviews | Active since Jun 2020
4 Dec 2025, 17:40
Worst service and management does not have control of the store wear abouts
Queenswood superspar the worst experience. Why do you let incapable people by franchises. Ordered spar2u Monday they called and said they mayonnaise is finished but they can give another brand. I said no because first of all the product was not out of stock on the app app and dedicated shop was Queenswood spar. Right so the lady said they can hold the order and call me Tuesday with an update. Tuesday come and no phone call, I called the afternoon 17:00 and the lady that should of called was off the Tuesday what a lovely suprise she did not arrange her responsibilities have been handed over. I mean they are in customers service but that's just my opinion maybe I'm wrong. The ladu from Tuesday promised to call Wensday no call, I then called again the afternoon to find out they kept me hanging on the line for 5mins not getting anyone. I eventually got to the stock department and the guy gave my number to the floor manager of Queenswood spar. Guys please we all need work but have training with them. We all need space to learn and want to learn. Right he will get back. Then a lady called and promised stock would of arrived yesterday late and they will send my package today at 5 pm. Can you guess no call no package. So Mr Manager or owner og the store are you not aware of what's happening in your on business or do you just not mind such service. Because if you don't need our money then please just say it. Close the doors or have a meeting with your staff. Realistically this is the worst service ever I have received. In the meanwhile I needed to buy mayonnaise because it's day 4. Stop spar2u at your outlet because you are incapable to meet the services standards and have no control of your whereabouts. Head office spar is this really the type of people you get to by in your business. Is this the type of service you would recommend to clients and providing it to the best of your abilities. This is unacceptable and money has been sent right away of the order. We cannot come to spar and pick items and only pay for them in 4days. Go back to the drawing board this is not working.
Helpful (0)
|Replies (0)AG
Alessandra G
1 reviews | Active since Jun 2020
4 Dec 2025, 17:40
Worst service and management does not have control of the store wear abouts
Queenswood superspar the worst experience. Why do you let incapable people by franchises. Ordered spar2u Monday they called and said they mayonnaise is finished but they can give another brand. I said no because first of all the product was not out of stock on the app app and dedicated shop was Queenswood spar. Right so the lady said they can hold the order and call me Tuesday with an update. Tuesday come and no phone call, I called the afternoon 17:00 and the lady that should of called was off the Tuesday what a lovely suprise she did not arrange her responsibilities have been handed over. I mean they are in customers service but that's just my opinion maybe I'm wrong. The ladu from Tuesday promised to call Wensday no call, I then called again the afternoon to find out they kept me hanging on the line for 5mins not getting anyone. I eventually got to the stock department and the guy gave my number to the floor manager of Queenswood spar. Guys please we all need work but have training with them. We all need space to learn and want to learn. Right he will get back. Then a lady called and promised stock would of arrived yesterday late and they will send my package today at 5 pm. Can you guess no call no package. So Mr Manager or owner og the store are you not aware of what's happening in your on business or do you just not mind such service. Because if you don't need our money then please just say it. Close the doors or have a meeting with your staff. Realistically this is the worst service ever I have received. In the meanwhile I needed to buy mayonnaise because it's day 4. Stop spar2u at your outlet because you are incapable to meet the services standards and have no control of your whereabouts. Head office spar is this really the type of people you get to by in your business. Is this the type of service you would recommend to clients and providing it to the best of your abilities. This is unacceptable and money has been sent right away of the order. We cannot come to spar and pick items and only pay for them in 4days. Go back to the drawing board this is not working.
0
Replies (0)ME
Michele E
1 reviews | Active since Sept 2020
29 Oct 2025, 08:01
Dishonest management
While shopping yesterday, came across tinned tomatoes priced at R12,99 on the shelf so yay, loaded 12 tins into my trolley. At the checkout counter I saw that the tins were registering as R25,99, upon which I queried the price. The packer was sent to confirm the price, and after returning to the counter, the cashier tried to correct the price at the till, but couldn't get the transaction right so she called the Supervisor. The Supervisor also wanted to confirm the price on the shelf and upon her return and "yara-yaraing" in her African language with her colleagues, asked me to accompany her to the shelf to confirm that the price was actually R25,99. The price was now higher and had been changed leaving me to query if I was off my head as I had definitely seen the lower price otherwise I would not have packed in 12 items. I apologised for being incorrect, subsequently left the 12 tins but upon reflection, realised what had transpired. The packer must have confirmed that the price was R12,99, otherwise the cashier would not have tried to correct the transaction. The supervisor had obviously changed the price and made me to feel that I was in the wrong. SHAME ON YOU SPAR for your dishonest dealings with your customers! Next time, just be honest, say that a mistake had been made in the pricing, but don't make me out to be in the wrong!
Helpful (0)
|Replies (0)ME
Michele E
1 reviews | Active since Sept 2020
29 Oct 2025, 08:01
Dishonest management
While shopping yesterday, came across tinned tomatoes priced at R12,99 on the shelf so yay, loaded 12 tins into my trolley. At the checkout counter I saw that the tins were registering as R25,99, upon which I queried the price. The packer was sent to confirm the price, and after returning to the counter, the cashier tried to correct the price at the till, but couldn't get the transaction right so she called the Supervisor. The Supervisor also wanted to confirm the price on the shelf and upon her return and "yara-yaraing" in her African language with her colleagues, asked me to accompany her to the shelf to confirm that the price was actually R25,99. The price was now higher and had been changed leaving me to query if I was off my head as I had definitely seen the lower price otherwise I would not have packed in 12 items. I apologised for being incorrect, subsequently left the 12 tins but upon reflection, realised what had transpired. The packer must have confirmed that the price was R12,99, otherwise the cashier would not have tried to correct the transaction. The supervisor had obviously changed the price and made me to feel that I was in the wrong. SHAME ON YOU SPAR for your dishonest dealings with your customers! Next time, just be honest, say that a mistake had been made in the pricing, but don't make me out to be in the wrong!
0
Replies (0)LM
Lehlogonolo M
1 reviews | Active since Dec 2024
30 Sept 2025, 08:01
Good work and clean
I love the good service at spar queenswood It is awys clean and have helpful staff I would buy again and again keep up with the good work you are doing
Helpful (0)
|Replies (0)LM
Lehlogonolo M
1 reviews | Active since Dec 2024
30 Sept 2025, 08:01
Good work and clean
I love the good service at spar queenswood It is awys clean and have helpful staff I would buy again and again keep up with the good work you are doing
0
Replies (0)