Zero service, 100% payment

I reallocated in May to a new property. Since my reallocation I've only experienced endless problems due to bad administration on Supersonic side. The allocation was not properly processed. It had the following effects, when you experience technical issues (Which has increased substantially) technical cannot assist you. They cannot pick up my new account number, ID or business name. The old account number has no active service connected to it. The account number on the invoice is printed incorrectly, and you get told to phone back during business hours. One evening I held on for 58 mins before anyone in technical picked up the call, just to hear that I have to phone back. When this was sorted, the technician was suppose to come out to the property, he claimed I never picked up. They assisted a week later when they figured out that the telephone number on the system is not mine! This is after I confirmed it when booking the call out. Today my service is disconnected due to non-payment, yet it is a debit order against my account? How much worse can it get? Terrible *********** company who doesn't care about providing aftercare service as long as they receive your money!