ZERO! DO NOT MOVE TO THIS COMPANY YOU WILL REGRET IT!

We moved from our internet providers in 2 homes because Supersonic and MTN were having a special. The one device was setup for the month of September but I have not had internet for 2 weeks now, running around from pillar to post trying to get this sorted. A week ago I spoke to an agent, she said they disconnected me because I did not pay, I said that's incorrect, I sent her my POP and she said my line was reconnected. 2 days later, still no internet, I called back to the technical department and they said they would send someone out. 3 days after that I followed up, they said sorry but my account is still in arrears and they asked for another R400 which I paid. The agent said my services would be restored as soon as that POP was received. I followed up that day, the next day and the following day, still no answer. Yesterday, almost 2 weeks after the initial calls, I get a call to say they will send someone out the next day, which is today. Wee just got a call saying they will send someone tomorrow morning because we didn't answer the phone all day. Mind you they have both of our numbers and we both got NONE OF THESE ALLEGED CALLS all day. What on earth is this kind of service? I have now sat without internet for 2 weeks, and have spent over R1500 on data to use my phone as a hotspot! WHAT IN THE ACTUAL!!!!!!!!!!!!!