1 reviews | Active since May 2021
ZERO CUSTOMER SERVICE ! CLOSE YOUR DAMN DOORS!!
There should be a ZERO star rating - they do not even deserve 1 star. We relocated , they never processed the order correctly , so we received an LTE router while they process the order correctly. It took them almost a month to deliver the router after numerous of phone calls. Now, there is hardly signal and a range of 2 meters router keeps rebooting to old address, then we are told its because they haven't deleted the old address, logged a call for technician was told 48 hours , well its been 168 hours!! Phoned to speak to a manager , no she'll call back (this happened twice) guess what - STILL waiting! There is absolutely NO CUSTOME SERVICE. I will recommend that you stay away! Far away! Definitely cancelling our contract with them. Its been a nothing but a pain dealing with them! They should close their doors!!
We sincerely apologise for this. One our agents is looking into your issue and will advise as soon as possible.
Kind regards
Patience
We sincerely apologise for this. One our agents is looking into your issue and will advise as soon as possible.
Kind regards
Patience
