LvdB
Louise van der Bank
1 reviews | Active since Jun 2020
26 Jun 2020, 13:23
Zero customer service and useless BOT
Our Internet connection has been down for days. This happens often. They do not solve the problem and never get back to the customer. Calling their call centre is a nightmare with extremely long call wait times, and the call centre agents not being able to assist in resolving issues.
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Replies (1)
Supersonic 's replyOfficial
26 Jun 2020, 14:06Hello Louise,
Sorry to see that you have been struggling to get through to us. I have escalated your issue to technical support and an agent will be in touch as soon as possible to assist.
Regards,
Sandra
Sorry to see that you have been struggling to get through to us. I have escalated your issue to technical support and an agent will be in touch as soon as possible to assist.
Regards,
Sandra
Best regards,
Supersonic 's reply26 Jun 2020, 14:06
Official
Hello Louise,
Sorry to see that you have been struggling to get through to us. I have escalated your issue to technical support and an agent will be in touch as soon as possible to assist.
Regards,
Sandra
Sorry to see that you have been struggling to get through to us. I have escalated your issue to technical support and an agent will be in touch as soon as possible to assist.
Regards,
Sandra
Best regards,