Your biggest nightmare
Absolutely disgusted with this company’s service!
I cancelled my line back in September already, for a bill for R131.66 but was still debited the FULL amount. After calling and speaking to SEVERAL people (the ones who don’t hang up) and there is still no resolve! This month they’ve debited me yet again!
I’ve emailed 4 times and called more than 50 times wasting my times, minutes and effort on this ****ty company.
A real nightmare ordeal.
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Supersonic 's replyOfficial
01 Nov 2021, 12:47Good day Kulthoom.
Thank you for reaching out to Supersonic. I see that you are experiencing issues with our Billing department and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic. I see that you are experiencing issues with our Billing department and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards,
Nonhlanhla
Supersonic 's reply01 Nov 2021, 12:47
Official
Good day Kulthoom.
Thank you for reaching out to Supersonic. I see that you are experiencing issues with our Billing department and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic. I see that you are experiencing issues with our Billing department and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards,
Nonhlanhla