Your banking details are never safe with Supersonic.

Supersonic has debited me incorrectly! I had an ongoing dispute with supersonic since October 2022- this only got resolved in January 2023. Super sonic wanted to charge me R2195.00 after I provided 30 days notice for a closure of account for over a year of use. When I enquired, the fees were for "Installation, router and activation" I did clarify with the consultant that there was no installation done and neither was there a charge for a router after 12 months of service. After a million ticket numbers and back and forth, a credit note was supp****. Now.... in JUNE 2023 a new ticket number with the same enquiry happens to get get "Opened" and I was debited R2195.00 with no response from the team I am more than sure that this company would continue to ***** money from peoples accounts.

TRUST ME no banking details are safe with this company as they do not even have internal communication nor provide customer feedback nor have direct emails (imagine) you simply get an email and have no one to address I am more than certain that all emails are most likely run by 1 team member who is probably overworked and underpaid therefore the lack of service.