CT
Charl T

1 reviews | Active since Mar 2009

01 Aug 2024, 16:48

You should really close your doors. This is embarrassingly poor service and outrightly ********* behavior!

You are spamming me with unsolicited email and mobile communication. I cancelled my service in 2022, with service ending at the end of November 2022. I have provided you with the email confirming that I paid you pro rata / in advance using my credit card every month (below was the first payment in October 2022, for October 2022).

Furthermore, you can confirm on ticket SST068623 that I confirmed cancellation was for end November, with Prince Makwakwa confirming this. I followed up with a call where it was confirmed.

I have tried contacting you by calling, but holding on forever and getting cut off, tried email, using the WhatsApp channel (which doesn't work at all), and even complaining on Hello Peter a few weeks ago, where you also stopped responding. I am lodging this complaint as a last resort. If you continue to harass me, I will open a case with ISPA and we can take it from there.

Last tickets logged with you (apart from phone calls up to 17/07/2024 and my last attempt at contact on 17/07/2024 via WhatsApp):SST414764 and SST414765.

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