You need to educate your staff more.

Supersonic on the 24th of September 2024 I logged a complaint nd no1 has gotten back to me since today I get an email stating that my account is handed over...

I will not pay something when I took this platform to express my concerns. @hellopeter when there is no response from a company please advise the neccsteps to take as this has been going on for far too long..

Your staff does not reply to emails etc... I will not accept my account handed over to attorneys for no reason when I've asked the account to be closed ample times...

I will not allow you to do this because I've got enough evidence and no response from you as I've called sent emails and nothing....

Very disappointed but I will take this further.