1 reviews | Active since May 2012
You have been warned
Be careful of Supersonic their customer service is the worst. Goodluck to anyone trying to cancel their services they are unable to confirm a simple task but are fast to sign you up. Rather go with Afrihost or Webafrica even if the products are limited you will get a better service there. Supersonics online account is non existent very basic options to choose no way of cancelling online. If you send an email expect it to be answered in a couple of days time call center they could not be bothered EXCEPT when they make a sale. They provide you with an SMS to say they will be in contact this is just a ploy NO references on the SMS to check. They cant even check their own references when they answer their emails Eg. CRM:***. For your own sake stay away from Supersonic go try your luck some place else.
Apologies for your negative experience. Please note that your issue has been escalated and a senior agent will contact you today.
Regards,
The Supersonic Team
Apologies for your negative experience. Please note that your issue has been escalated and a senior agent will contact you today.
Regards,
The Supersonic Team
