YOU GUYS HAVE SO MANY PROBLEMS

I'm so tired, every week there's a problem. If it's not the network being offline it's something else, like at this point I honestly don't know what's happening . I can't even login into my portal to check my data, it keeps saying there is no account under this number and I literally just logged in yesterday. Please fix this mess actually please give me a call, I have so many questions because I'm honestly tired of calling with my airtime and being on hold.