HC
Henlo C

1 reviews | Active since Aug 2019

10 Jul 2021, 16:31

You get more support from a lawn chair

Terrible all round! ZERO customer service. The manager could not even divert my call to the correct sources and was rude.. Internet has been off for 2 days, wasted over R100 on airtime. Call me back requests does not exist.

Would NEVER recommend this ******* ISP

0
Replies (4)
Supersonic
Supersonic 's reply10 Jul 2021, 21:34
Official
Good day  Henlo C . Thank you for reaching out to Supersonic fibre. We apologize for the frustration caused.
We will contact the relevant department for further investigation, we will keep you updated in this regard.

Regards
SN
 
HC
Henlo C's update14 Jul 2021, 16:10
Reviewer Update
Good day, it is end of day 14th of July. Still no quotation and still terrible signal.. I have given up on you service.
HC
Henlo C's update16 Jul 2021, 10:11
Reviewer Update
16th of July, still waiting on a quote from your team.
At least you give consistantly bad service.
HC
Henlo C's update19 Jul 2021, 13:40
Reviewer Update
19th July.. still waiting on the quotation from Supersonic for an antenna.. How long can this request honestly take??