1 reviews | Active since Oct 2021
Yet another bad experience
Refer to our previous message...
Two days later our connection was down again and after numerous calls I got through to someone who was unable to assist as their systems was off line.Then after 2 I was promised a call back but at 7.30 the evening no response. I eventually called again and after several attempts I was finally assisted,Only to find out that when the system's went back on line they forgot to reset our connection. Again my question remains.... "Who wants to deal with such a **** Service Provider". We were then back on line for 3 days.... And now been disconnected since Friday and today it's 4 days later. I spoke to someone this morning and promised feedback before 3. We are now ready to cancel our contract.. Supersonic will lose more clients due to bad Service.
Thank you for reaching out to Supersonic. I see that you are encountering issues with your internet connection and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
Thank you for reaching out to Supersonic. I see that you are encountering issues with your internet connection and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
Kind regards, Nonhlanhla
