Wrong debits and to top it off over 3 times the usual debit.

Worst service - you end up debiting me over R2000 , how does that make sense, i should be debited 799 + prorata for 2 days in may which is under a R1000.

I have other debits to go off and things to sort out, i want this rectified and refunded immediately coz your debits never ever bounce and always get paid immediately.

Just last month i had issues and got it resolved and now again further issues a month later.

I have been debit incorrectly, 3 times today and yet i sent an email that your statement sent are incorrect.

Paying 699 every month without fail for 10mbps line, requested for upgrade for may 2020 to 20mbps line and was advised this was done effective 11 may, but this was not done, they tried fixing this but instead i h=ended up with no line/connection at all for almost 2 days and it was only resolved and upgraded on the 28th of May 2020, have proof of this.

I understand prorata - however i made payment for may still, well i was debited, for the 10mbps line as it wasnt upgraded, no im been charged for prorata from the 25th and a fee for the 10mbps line for may yet a payment was made and for june, you end up debiting me over R2000 , how does that make sense, i should be debited 799 + prorata for 2 days in may which is under a R1000.

I have other debits to go off and things to sort out, i want this rectified and refunded immediately coz your debits never ever bounce and always get paid immediately.