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Adrian P

1 reviews | Active since Oct 2020

26 Oct 2022, 11:16

worst services provider by far

Problem with the network. From last week Monday we can't play xbox game's as the network keep throwing as out or does not connect. I went and tested the unit on my neighbor internet and is working 100% the I tested it on my phone data working 100%. Supersonic send I technician out on Monday where he also confirmed there is a problem but it is internal and they must "port"

Technician still did not get back to us and been on the line with supersonic with no help whatsoever.. on the phone now for 26min and still waiting and in the.

Please phone me...

0
Replies (8)
Supersonic
Supersonic 's reply26 Oct 2022, 11:44
Official
Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received. Kindly send us a private message with your account details. Kind regards VT

Best regards,

Supersonic
Supersonic 's reply26 Oct 2022, 11:51
Official
Hi Adrian Pain
Kindly share your account details so we can assist. It may be the ID no. registered with us or Supersonic account number. 
Kind regards VT

Best regards,

AP
Adrian P's update26 Oct 2022, 12:42
Reviewer Update
***
for veronique van der westhuizen
my no ***
Supersonic
Supersonic 's reply26 Oct 2022, 13:01
Official
Good Day, kindly provide us with your supersonic account number or ID.

Best regards,

AP
Adrian P's update26 Oct 2022, 13:04
Reviewer Update
***
Supersonic
Supersonic 's reply26 Oct 2022, 13:24
Official
Kindly note we will get someone to assist you with your query. Our sincere apologies for the frustration cause. Regards Supersonic Team

Best regards,

AP
Adrian P's update26 Oct 2022, 14:00
Reviewer Update
still waiting
AP
Adrian P's update26 Oct 2022, 15:04
Reviewer Update
you guys can only send a technician tomorrow....... worst services ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!