Worst service, would not recommend to anyone, not even my worst enemy.

It has been the worst experience when it comes to customer service. I decided to try Supersonic because of the price, and from day one (two months ago) the service has been pathetic to say the least. You call and hold for one hour. In my case I requested for a static IP address and a whole month went by with no static IP address provides. I would call one or twice a week, end up giving up. Cancelled the service, detailed what my issues were and mailed the cancellation. I got an auto response saying an agent will call me. A whole month went by, no one called to address my issues or ask why I cancelled the service after one month. I serviced my 30 days notice, from 22 June to 22 July. My services have been cancelled I settled the outstanding bill, however Supersonic has not released my line, meaning I can not switch over to another ISP. I work from home, my kids attend online classes now I’m offline, Supersonic is holding me hostage, I have no recourse except to report the matter to MetroFibre since Supersonic runs on MetroFibre. Me say we start a crowd fund, take up ads and shame companies like Supersonic.