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Bongani B
1 reviews | Active since Apr 2013
13 Nov 2023, 13:33
Worst service , they fail to just activate the service to the correct address
they have not activated my services because they have capture the wrong address and I have called 4 times and each time they claim they have sorted it out ......worst , I will move to my old ISP
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Replies (4)0
Replies (4)
Supersonic 's replyOfficial
13 Nov 2023, 13:39Hi there, we have noticed your comment and would like to assist you with any unresolved issues you may have, we will reach out to you shortly.
Supersonic 's reply13 Nov 2023, 13:39
Official
Hi there, we have noticed your comment and would like to assist you with any unresolved issues you may have, we will reach out to you shortly.
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Bongani B's updateReviewer Update
13 Nov 2023, 13:47Dont bother , I will cancel my order.
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Bongani B's update13 Nov 2023, 13:47
Reviewer Update
Dont bother , I will cancel my order.
Supersonic 's replyOfficial
13 Nov 2023, 14:26Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply13 Nov 2023, 14:26
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's replyOfficial
13 Nov 2023, 14:29Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply13 Nov 2023, 14:29
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team