Worst service provider to join

Item: Supersonic
Rating: 1
Author: Noma T

Worst provider I have been in contact with. They don't even deserve the 1star. I'm a new client and I'm receiving the worst service ever.... They refuse to cancel my subscription and refund, I have paid after their agents told me lies and made me pay under false pretenses I am currently not even using their services and supersonic has not even made the effort to activate my services even after the lies and payment.... Don't even get me started on their useless whats app... The team does not even have the decency to respond...

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

29 Apr 2021, 13:59

Good day Noma.

Thank you for reaching out to supersonic fibre. We are sincerely sorry for the frustration caused. We will be in contact with the relevant department so that this can be resolved for you as soon as possible.

Kind regards.
Joshua.

Supersonic 's reply29 Apr 2021, 13:59

Official

Noma T's updateReviewer Update

29 Apr 2021, 16:32

There has been no team that has contacted me, when I enquire about a refund I'm told to send email... I don't think that is query resolution

Noma T's update29 Apr 2021, 16:32

Reviewer Update

There has been no team that has contacted me, when I enquire about a refund I'm told to send email... I don't think that is query resolution