VN
Venai N

1 reviews | Active since Apr 2022

07 Nov 2022, 19:51

Worst Service Provider: Supersonic

Purchased Fixed LTE from Supersonic. I've been complaining of low connection speeds for a few months. After speaking to multiple agents, I finally got told, you pay for Data and not speed...

The agent refused to listen that when I bought the package, speeds from 10-100mbs was promised.. (current speed. 0,49)

The worst part of Supersonic is that there is no escalation process...

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Replies (1)
Supersonic
Supersonic 's reply07 Nov 2022, 21:33
Official
Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received . We will be in contact with you to assist . Kind regards Supersonic .