1 reviews | Active since Jan 2019
WORST SERVICE PROVIDER EVER - RATING ***0
Supersonic have asked me to migrate my account to Vuma. I spoke to them on Wednesday and I had to do an immediate payment which I did. They in the interim turned off my internet until the payment reflected. I have been speaking to them since Wednesday and to date they have not been of any assistance, absolutely useless. I then proceeded to apply to Afrihost and they are willing to assist but I need to cancel with Supersonic. I have chatted to them on Whattsup since Wednesday and now tried canceling but they just ignore me and say due to loadshedding, but loadshedding has been suspended. Please see e don't trust this company. They are a bunch of ****ers and the don't keep to their word to say the least. I have asked for a call back from their agents and NOTHING. So I'm without internet for x3 days already as they are blocking me from going to a better service provider. Everytime your message times out due to no response from their side and another agent takes over then you have to start explaining yourself from the beginning.
Thank you for reaching out to Supersonic. Kindly note that your query is been attended to and we will provide you with feedback.
We apologize for the inconvenience.
Regards,
Supersonic Team
Thank you for reaching out to Supersonic. Kindly note that your query is been attended to and we will provide you with feedback.
We apologize for the inconvenience.
Regards,
Supersonic Team
