Worst service provider

Why do you keep on sending messages that my service has been suspended even if my account is up to date? I spoke to one of the consultants, but you still keep on sending me 10 plus messages per day stating my services has been suspended?? Now Evotel has sent me a message to say they are sad to see me go. What is going on with your systems and processes?? I want feedback before close of Business today and what is going on as this is ridiculous!