1 reviews | Active since Sept 2020
Worst service on earth
16 days, still no WiFi from Supersonic, who I signed up with to connect on 1 September. I cannot even cancel and go to another provider because even though they have not connected me I must still give them a month's notice and wait a month for another provider to be able to connect me. So i am stuck with no internet indefinitely. Supersonic you should close down. They wont even give me a contact number for their manager level. I have even contacted Calvin Collett, Supersonic's MD, via linked in. He accepted my invitation to link with him, but did not respond to my complaint at all. I sent him two linked in messages and no response. What kind of an MD has such low customer consciousness? After yelling on the phone like a mad person I now have an email address for an Angie Nel in Jhb who apparently is supposed to be handling my case. I have emailed her now. If no response today I call 567 and 702 Talk radio. because I do not know what else to do.
Apologies for the inconvenience caused. We will be in touch as soon as possiblet to ensure that this gets resolved.
Regards,
Sandra
Apologies for the inconvenience caused. We will be in touch as soon as possiblet to ensure that this gets resolved.
Regards,
Sandra
