ML
Marlene L

1 reviews | Active since Jun 2020

19 Jun 2020, 16:40

WORST SERVICE IMAGINABLE!

WORST SERVICE IMAGINABLE!!!!!!!!! HAVE THE MISFORTUNE TO HAVE TELEPHONY SERVICES WITH THEM AND HAVE BEEN WITHOUT TELEPHONES NOW FOR 6 DAYS! BEING A MEDICAL PRACTICE IN TIMES OF COVID WHEREBY WE OFFER CRITICAL ESSENTIAL SERVICES - IT IS INCONCEIVABLE THAT WE SHOULD BE WITHOUT TELEPHONES. HOWEVER DO YOU THINK YOU CAN FIND ONE SINGLE INDIVIDUAL TO TAKE RESPONSIBILITY TO SORT THIS OUT? NOT ON YOUR LIFE, THE ONE GUY I EVENTUALLY GOT HOLD OF YESTERDAY, TODAY CUTS MY CALL WHEN I TRY TO GET SOME FEEDBACK. I HAVE NEVER EXPERIENCED SUCH DISREGARD IN MY ENTIRE LIFE!! SHAME ON YOU!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (2)
Supersonic
Supersonic 's reply22 Jun 2020, 14:47
Official
Hello Marlene, 

My sincere apologies for the poor level of service that you have been subjected to. kindly note that I have sent you an email to get a few more details so that i can best assist. 

Regards,
Sandra 
Supersonic
Supersonic 's reply23 Jun 2020, 12:02
Official
Hello Marlene, 

A technician has been out to your premises and has rectified the issue. 

Regards, 
Sandra