VJ
Vuyisa J
1 reviews | Active since Jul 2021
09 Jul 2021, 10:52
Worst service experience
Worst service ever I have tried to get connected with Supersonic Fibre unit had connection they failed to configure the router and the level of lies and dishonesty of their call center agents is out of this world. I would never recommend them for anyone. If interested I could provide them with my details so they can see how horrible they are to prospective customers.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
09 Jul 2021, 16:51Good day Vuyisa.
I apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
I apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
Supersonic 's reply09 Jul 2021, 16:51
Official
Good day Vuyisa.
I apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
I apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
VJ
Vuyisa J's updateReviewer Update
09 Jul 2021, 18:28Hi Nonhlanhla the only thing that could make me stay with you guys is if I could be connected and configured this weekend. If not the best you can do is to expedite my cancelation so I can get another ISP to assist.
Regards
Vuyisa
***
Regards
Vuyisa
***
VJ
Vuyisa J's update09 Jul 2021, 18:28
Reviewer Update
Hi Nonhlanhla the only thing that could make me stay with you guys is if I could be connected and configured this weekend. If not the best you can do is to expedite my cancelation so I can get another ISP to assist.
Regards
Vuyisa
***
Regards
Vuyisa
***
VJ
Vuyisa J's updateReviewer Update
11 Jul 2021, 16:47Hi Nonhlanhla I take it you didn't get feedback from your Project Management Office. I will therefore request you to assist with the cancelation as the other ISP I approached is unable to assist me until there is a cancelation from Supersonic. Thank you for trying to assist.
Regards
Vuyisa Jobela
***
Regards
Vuyisa Jobela
***
VJ
Vuyisa J's update11 Jul 2021, 16:47
Reviewer Update
Hi Nonhlanhla I take it you didn't get feedback from your Project Management Office. I will therefore request you to assist with the cancelation as the other ISP I approached is unable to assist me until there is a cancelation from Supersonic. Thank you for trying to assist.
Regards
Vuyisa Jobela
***
Regards
Vuyisa Jobela
***