Worst service ever experienced.

I took a contract with Nepic and my account was moved to Supersonic without any consultation. I had not idea that my account is being moved until the day I had a problem. I was offline and I called Nepic only to be told that there is nothing they can do help me since my account is no longer handle by them. I was provided with Supersonic details. I called and was on the line for 20 min or more without any answer. I called them literaly every hour of everyday without getting through. I used their whatsapp no still no response. I eventually drove to their offices in Roodeport. When I got there their officers were closed. I have never in my life experience such terrible service. This is frustrating to me because my kids need wifi for their online learning. I have been offline for 3 weeks now and still nothing from their side. I sent them any email informing them that I am terminating the contract still no answer from them. They even had a nerve to debit their premium after a month of not being able to get hold of them or get assistance from them. Supersonic are absolutely the worst customer service ever.