SP
SLINDILE P
1 reviews | Active since Nov 2021
12 Feb 2024, 17:54
WORST SERVICE EVER
I have been dealing with a billing issue for the last 12 months that is obviously their fault.
Every agent that I get tells me to email and they will get to the bottom of it and yet they never respond to me. I have emailed the billing department like a million times and have also contacted the cancellations department to cancel that stupid account because I cannot do this anymore
If you value your peace of mind RUN as far a you can from this company
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Supersonic 's replyOfficial
12 Feb 2024, 19:41I apologize sincerely for the ongoing frustration you've experienced with our billing department. It's genuinely concerning to hear that you've been dealing with this issue for the past 12 months without a satisfactory resolution.
Your feedback is invaluable to us, and I assure you that we take it seriously. An agent will contact you to assist.
Supersonic 's reply12 Feb 2024, 19:41
Official
I apologize sincerely for the ongoing frustration you've experienced with our billing department. It's genuinely concerning to hear that you've been dealing with this issue for the past 12 months without a satisfactory resolution.
Your feedback is invaluable to us, and I assure you that we take it seriously. An agent will contact you to assist.