Worst Service Ever!!!

This is my 2nd review and after back and forth calls with supersonic, I call them today as they told me that my line will be activated last week already. I paid on the 26 August and they only brought the router on the 03 October and it is still not active yet, no internet and I’ve been speaking to managers and still no progress. Today I called and the person I was speaking to told me that they don’t have record of me getting a router or even paying and I just received an email asking me to send proof of payment. Only 2 days ago I was being told to wait for activation they still have some issues with the fiber line.

In 10 days it will be 2 months since I’ve made this payment and yet I am still without internet. Customer service never know what’s going on, this is the worst SP I have came across in my life. Warning ⚠️ keep as far away as you can. I’m finally doing a cancellation today I’m fed up!