JP
Jonathan P
1 reviews | Active since Oct 2014
07 Apr 2022, 08:29
Worst Service ever
This is the absolute worst... I logged a call for no internet on 28.03.2022 and am still waiting and paying for service where there is no service. Ask to speak to manager and get told you can't. Ask for a number to call and get told they can't give you a number. What bull****... Come and take your **** from my house........
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Supersonic 's replyOfficial
07 Apr 2022, 09:37Good day Jonathan,
On behalf of Supersonic, I sincerely apologise for the negative experience you had with our customer service agent(s).
We regret that this case slipped past our turnaround time. We are taking this incident seriously and appropriate measures are being implemented to prevent future runaway trains fueled by a tunnel vision.
Our technical team is on the case and we appreciate your patience with us as we further investigate this issue.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience you had with our customer service agent(s).
We regret that this case slipped past our turnaround time. We are taking this incident seriously and appropriate measures are being implemented to prevent future runaway trains fueled by a tunnel vision.
Our technical team is on the case and we appreciate your patience with us as we further investigate this issue.
Kind regards,
AM
Supersonic 's reply07 Apr 2022, 09:37
Official
Good day Jonathan,
On behalf of Supersonic, I sincerely apologise for the negative experience you had with our customer service agent(s).
We regret that this case slipped past our turnaround time. We are taking this incident seriously and appropriate measures are being implemented to prevent future runaway trains fueled by a tunnel vision.
Our technical team is on the case and we appreciate your patience with us as we further investigate this issue.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience you had with our customer service agent(s).
We regret that this case slipped past our turnaround time. We are taking this incident seriously and appropriate measures are being implemented to prevent future runaway trains fueled by a tunnel vision.
Our technical team is on the case and we appreciate your patience with us as we further investigate this issue.
Kind regards,
AM