RK
Renesh K
1 reviews | Active since Dec 2019
31 May 2021, 13:09
Worst service ever
I am so tired of hearing sombody will call me back. Nobody ever does. I joined in April 2021. From day 1 I experienced extremly slow speeds. We complained almost daily. We sent email and speed tests as requested but nothing happen. Beggining of May we had no service i was told sombody will contact me to repair. Nobody ever did. I cancelled my service on the 6th or 7th May and turned of their router. I havent used their service since. Besides i didnt have service when i cancelled. Nobody ever called to repair as promised. Now supersonic it holding my line and i cant get another service provider because they wont release line. I called numerous times. Worst service ever
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Replies (2)0
Replies (2)Supersonic 's replyOfficial
31 May 2021, 13:48Good day Renesh K. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the inconvenience caused. We will contact the relevant department so that this issue can be resolved for you.
Kind regards.
Joshua.
Kind regards.
Joshua.
Supersonic 's reply31 May 2021, 13:48
Official
Good day Renesh K. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the inconvenience caused. We will contact the relevant department so that this issue can be resolved for you.
Kind regards.
Joshua.
Kind regards.
Joshua.
RK
Renesh K's updateReviewer Update
07 Jun 2021, 13:08Should have known nothing would happen. I am going to report you guys to ISPA
RK
Renesh K's update07 Jun 2021, 13:08
Reviewer Update
Should have known nothing would happen. I am going to report you guys to ISPA
