Worst Service Ever!!!!!!!!

So Supersonic, where do I start?

1. Received my router on 01/09/2021. 2. According to the official paper that came with the router, the service would be active in 2 - 24 hours after delivery is made. 3. After 24hours, it still wasn't working. Reached out on whatsapp and Facebook, and was told to call their landline and a technician will assist me. 4. Subsequently spendt the whole Thursday later afternoon/ night on the phone on HOLD. (Roughly 4 hours, and each time I get to number 1 in the queue, I get cut off with a message that we will call you back, and when that happened, I would be 20 something in the queue again) 5. Friday afternoon it surprisingly started working. 6. Sunday afternoon ****erally 48hours later) it stopped working again. 7. Reached out on Whatsapp and Facebook again, and was told to phone the landline again. 8. I again spent hours on hold, and logged numerous tickets on my profile. 9. Finally got through on the landline. Oh my, this lady was unable to help and I must wait for the technician to phone me. She promised me a call out will be done on Monday, and the technician will phone me in the morning to confirm time. (by the way, I have this conversation recorded on my phone). The excuse "the sim did not lock with the tower" 10. Kept following up with their Facebook page via messenger the whole of yesterday (Monday) and I kept being told to reset the router. It did not work the first 50 times we did it, and it still didn't work.

So today is day 7 of my new service, of which it only worked for 2, but I'm getting billed the full R999 since day 1.