WP
Willem P

1 reviews | Active since Feb 2019

20 Feb 2019, 08:57

Worst service EVER ! ! !

This is the by far the worst service ever !!! No replies on the Whatsapp nr , Supervisor Edith never return calls All i want is service , is this to much to ask! been waiting for 3 weeks now !

0
Replies (4)
Supersonic
Supersonic 's reply20 Feb 2019, 11:45
Official
Hi Willem, we sincerely apologise for your customer service experience. Please provide us with your contact number or stand number so we can get in touch and sort you out right away. Your issue have been flagged with our internal  team. Thanks :) 

Best regards,

WP
Willem P's update06 May 2019, 21:18
Reviewer Update
A month later and now there is a huge speed issue,youre call center is *********** to help........how do i cancel .after trying to be patient for two weeks i just had enough!
Supersonic
Supersonic 's reply24 May 2019, 14:30
Official
Hello Willem, kindly advise as to whether you have been assisted?  You can WhatsApp us on *** so that we can fast track a resolution. 
 

Best regards,

WP
Willem P's update27 May 2019, 08:44
Reviewer Update

Supersonic @ 18 days later , your response does not suprise me ! I am still batling with poor connection , poor speed or what ever you want to call it. Please do not call me to do a speed check..........send a technician !