BT
Bianca T

1 reviews | Active since Jul 2023

19 Jul 2023, 09:00

Worst Service Ever!!!

We cancelled our contract with Supersonic last year as we immigrated. All of a sudden two months ago Supersonic reactivated the account and has been processing the debit orders for the past two months. I have been told that it was a system error and that all has been cancelled. Yet again the debit order went off in July. Their customer service is the worst. DO NOT use Supersonic EVER.

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Replies (1)
Supersonic
Supersonic 's reply19 Jul 2023, 09:13
Official
Good day, thank you for contacting Supersonic fibre We would like to apologize for the inconvenience and frustration caused in this matter. Kindly note that this will be escalated further. Regards Supersonic Team.