WORST SERVICE DELIVERY and NO REGARDS FOR THEIR CUSTOMERS!!!!!! STAY AWAY

WORST SERVICE DELIVERY!!!!!! I have been struggling with Supersonic for the last 3MONTHS, my internet speed has been between 1-3mbps on a daily basis for at least the last 3 months.

I have been contacting their call center and trying to get the issues resolved, but nothing has been done. When you speak to their agents (I have spoken to 4 or 5 already) they just don't seem to be bothered at all and seems very pleased with loosing customers. If you are lucky to actually get correspondence from them then they will say their technicians has been working on the problems (for the last 3 month) and they are aware of the issues. NOTHING will get SORTED

Supersonic is not helping their customers, however they are happy to bill you for a service but please don't expect any service delivery from them. In all honest I think they are giving Eskom a run for their money.

I've tried to cancel my contract, and this is even a worst headache!!!!! You will get no communications from Supersonic, if you use their bots (that is just as bad) then you will end up going in a loop and tickets will be closed of at random times.

My advise to anyone who is looking for an internet service provider, STAY AWAY from Supersonic. They promise you super fast internet, but you must be living in the stone age in order to be happy with their "super fast speed".

If you use Supersonic you will want to pull your hair out of your head, so in order to avoid any more stress and frustration, just stay away from them.