Worst service and still no connection after 6 months

Very poor customer service and no connection

We app**** for fibre in january and received our router in February. While waiting for fibre connection they gave us a lte connection in the mean time. From february to date (17 August) no body came to connect us with the fibre or remotely connect us.

2nd of August our wi fi has been disconnected as I received a sms saying we are now connected with fibre and the lte is no longer working. Well we are not connected!!!

After numerous calls, case numbers from the 2nd of august no feedback and still no connection. They advised us that it could take 24 to 48 hours, but yet we are on 15 days already

When i phone they say they will call back, someone will phone and advise on progress. NO PHONE CALLS RECEIVED FROM THEM AND NO FEEDBACK.

I request a cancellation letter ASAP from Supersonic as I dont want to continue with everyday phoning waisting my airtime and still no connection!

Worse service ever. They promise the best service until u sign up with them then there is NO SERVICE