WF
Wendy F

1 reviews | Active since Feb 2017

20 Dec 2021, 20:09

Worst service

WOW...and the staff are chatting in the background and laughing while you are frustrated. The night data got depleted and that affected the anytime data. After 4 different versions and an apparent escalation to the manager, was told to rather top up the night....instead, the anytime gets topped up? After many calls, most of which were dropped and false promises to call me back, am still sitting with a router flashing red lights.

0
Replies (1)
Supersonic
Supersonic 's reply20 Dec 2021, 20:53
Official
Good day Wendy. 
Thank you flor reaching out to Supersonic. I sincerely apologise for the frustration caused by the trouble you are having your connectivity. Kindly be advised that I will be looking into your query, 
Kind regards, 
Nonhlanhla