WK
Wouter K
1 reviews | Active since Mar 2024
25 Mar 2024, 08:49
Worst provider ever
Worst providers ever, do not sign up with them.
@ Supersonic, you best cancel the order as it has been more that 14 business days, you.people never respond and your call agents always lying yelling different stories.
I sent a cancellation already a week ago on the client portal as we the call center agent.
I want the order cancelled today still.
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Replies (2)WK
Wouter K's updateReviewer Update
25 Mar 2024, 09:22So I phone the call center and thr lady tells me oh they cancelled the order but there is another order on their system, there are 2 orders
HOW THE FUXK CAN THERE BE 2 ORDERS ON THE SYSTEM UNDER ONE NEW CLIENTS NAME , EXPLAIN THIS TO ME !!!!!!!!!!!!!!!
HOW THE FUXK CAN THERE BE 2 ORDERS ON THE SYSTEM UNDER ONE NEW CLIENTS NAME , EXPLAIN THIS TO ME !!!!!!!!!!!!!!!
WK
Wouter K's update25 Mar 2024, 09:22
Reviewer Update
So I phone the call center and thr lady tells me oh they cancelled the order but there is another order on their system, there are 2 orders
HOW THE FUXK CAN THERE BE 2 ORDERS ON THE SYSTEM UNDER ONE NEW CLIENTS NAME , EXPLAIN THIS TO ME !!!!!!!!!!!!!!!
HOW THE FUXK CAN THERE BE 2 ORDERS ON THE SYSTEM UNDER ONE NEW CLIENTS NAME , EXPLAIN THIS TO ME !!!!!!!!!!!!!!!
Supersonic 's replyOfficial
25 Mar 2024, 12:33Good day, Wouter,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
I will be doing a follow-up concerning your query, and I will revert with feedback shortly.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
I will be doing a follow-up concerning your query, and I will revert with feedback shortly.
Kind regards,
AM
Supersonic 's reply25 Mar 2024, 12:33
Official
Good day, Wouter,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
I will be doing a follow-up concerning your query, and I will revert with feedback shortly.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
I will be doing a follow-up concerning your query, and I will revert with feedback shortly.
Kind regards,
AM