worst provider ever
Seriously sending me a message that I will be handed over? I cancelled in 2020, took 4 months to receive a response from anyone there, that person told me it had been escalated and guess what, it's now November 2023 and I'm still waiting. worst provider i ever used. 3 years later and they still have no idea whats going on.
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Replies (2)
Supersonic 's replyOfficial
16 Nov 2023, 17:26Good day, Andrew,
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's reply16 Nov 2023, 17:26
Official
Good day, Andrew,
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
's updateReviewer Update
02 Feb 2024, 11:31And how many years has this taken to get answers? after I tried numerous times in 2020? told be contacted? never was.
Is this what is called services? tried to resolve this ages ago, but now close to 3 years later you want to sort this out?
Is this what is called services? tried to resolve this ages ago, but now close to 3 years later you want to sort this out?
's update02 Feb 2024, 11:31
Reviewer Update
And how many years has this taken to get answers? after I tried numerous times in 2020? told be contacted? never was.
Is this what is called services? tried to resolve this ages ago, but now close to 3 years later you want to sort this out?
Is this what is called services? tried to resolve this ages ago, but now close to 3 years later you want to sort this out?