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jacqueslerouxct J
1 reviews | Active since Oct 2016
09 May 2024, 16:53
Worst Product, Service and will charge you to cancel their service
I should have read the reviews before signing up. I am on the MTN LTE Fixed package and getting 2mbps download speed locally and 0.5mpbs internationally. Tech support is non existent, submitting a ticket, no response. Whatsapp help line, leads to a dead end. I wonder if this review will get submitted, or will my internet be down again?
Update: After cancelling the service, they have magically updated their terms & conditions and now enforces a cancellation fee. Even though I did not take the loan router option.
This company will give you the worst product & service, and when you want to leave, charge your more money.
Stay away!
Helpful (0)
Replies (1)0
Replies (1)Supersonic 's replyOfficial
10 May 2024, 14:51Good day, Thank you for reaching out to Supersonic.
We apologize for the type of service you have received. We will be in touch with you shortly.
Kind regards Supersonic
We apologize for the type of service you have received. We will be in touch with you shortly.
Kind regards Supersonic
Supersonic 's reply10 May 2024, 14:51
Official
Good day, Thank you for reaching out to Supersonic.
We apologize for the type of service you have received. We will be in touch with you shortly.
Kind regards Supersonic
We apologize for the type of service you have received. We will be in touch with you shortly.
Kind regards Supersonic
