1 reviews | Active since May 2021
Worst network in the world Supersonic.
Supersonic is worst network service in the world. On the 07.06.21 I received the route and the sim and on the 08.06.21 it's was activated but the speed was very low. So I called supersonic and was advised the there is not coverage in my area and had to send a cancelation mail which I did but now I was told by a customer care agent that I will not receive a refund of my R 1000 can I did use some of the data and it does not matter if the speed was very low and I was told that there is not coverage they don't give the R 1000 back which I think that is ****************. They are *****s and I want my money back. The company should be closed as they are mainly operating on the upfront payment of the R 1000 for people and that is why they said u can't get it back. Please people don't ever go with supersonic.
I apologise for the frustration caused. Kindly allow me a moment to follow up on your case and I will provide feedback.
Kind regards, Nonhlanhla
I apologise for the frustration caused. Kindly allow me a moment to follow up on your case and I will provide feedback.
Kind regards, Nonhlanhla
U said I must get u a moment to follow up on this case and u will get back to me.
Well its being 3 days now please can I just have my refund.
I find it very unprofessional as a company like supersonic to for getting the courier company to call a customer to collect the router but the customer has not being refund.
Please people don't use Supersonic and also don't give them their router till u have being refund.
U said I must get u a moment to follow up on this case and u will get back to me.
Well its being 3 days now please can I just have my refund.
I find it very unprofessional as a company like supersonic to for getting the courier company to call a customer to collect the router but the customer has not being refund.
Please people don't use Supersonic and also don't give them their router till u have being refund.
