WORST ISP. TERRIBLE CUSTOMER SERVICE

I've been with this ISP for 3.5 years and you'd think that things would improve in terms of customer service, but nope. Everytime you have to deal with your account, it's an absolute nightmare. It's almost as if they there random people in that building with no training. They have completely messed up my relocation request by not following up and providing incorrect order numbers to Vumatel. After calling the whole day yesterday, they finally say that Vumatel is not active in my location. This was completely debunked by estate management and Vumatel themselves. My question is, why lie? Is it to avoid accountability? Nobody should be dealing with this. If you know what's good for you, don't sign up for this nonsense ISP. It's such a shame that MTN is associated with such an embarrassment. I'd honestly give -5 stars if I could. They don't deserve anything.