ES
Eugene S
1 reviews | Active since Aug 2020
04 Aug 2020, 12:25
WORST ISP PROVIDER IN SA : NO FIBRE FOR 6 WEEKS , CANCELLATION NOTICE SENT ON 01/07/2020 BUT THEY ARE STILL HOLDING THE LINE
THIS IS THE WORST ISP PROVIDER IN THE COUNTRY NO FIBRE FOR 6 WEEKS I HAVE SENT A CANCELLATION REQUEST SINCE THE 01 JULY 2020 AND PAID FOR THE FULL MONTH , THEY ARE STILL HOLDING MY FIBRE LINE . NEVER RECEIVED A CALL FROM THIS SUPER SLOW COMPANY . I HAVE SPEND OVER 500 RANDS ON PHONE CALLS TO RELEASE MY LINE , ALMOST IMPOSSIBLE TO GET HOLD OF THE CUSTOMER SERVICE .
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Replies (1)Supersonic 's replyOfficial
04 Aug 2020, 13:47Hello Eugene,
I am so sorry that we have caused you such inconvenience. Kindly note that I am investigating this as a matter of urgency and we will be in contact to assist as soon as possible.
Regards,
Sandra
I am so sorry that we have caused you such inconvenience. Kindly note that I am investigating this as a matter of urgency and we will be in contact to assist as soon as possible.
Regards,
Sandra
Supersonic 's reply04 Aug 2020, 13:47
Official
Hello Eugene,
I am so sorry that we have caused you such inconvenience. Kindly note that I am investigating this as a matter of urgency and we will be in contact to assist as soon as possible.
Regards,
Sandra
I am so sorry that we have caused you such inconvenience. Kindly note that I am investigating this as a matter of urgency and we will be in contact to assist as soon as possible.
Regards,
Sandra
