Worst ISP on the planet

I implore you not to use this ISP. Their customer service is SHOCKING! I have been trying to resolve our terrible wifi connection for weeks. I am supposed to have 50 mps and I average 2 mps. I work from home, which is impossible with this disgusting service I am paying for. Be prepared to climb Mount Everest to get an issue resolved. You wait for hours to get through to the call centre......the whatsapp is even worse. They lie continuously. I get asked the same question repeatedly and if you don't respond immediately, they close the case and you have to start from scratch again. I am frustrated beyond words. In my 58 years on this planet, I have never encountered such BAD service. Please give give this ISP a VERY VERY VERYwide berth.