MB
Magnus B
1 reviews | Active since Dec 2017
08 Aug 2022, 11:34
Worst ISP in the industry
One of the worst ISP's in the industry. Our service have been off for 3 days now and yet nothing from Supersonic, you keep on phoning them and nothing from them. Stay away from them they don't know what service delivery is. They are terrible. Home affairs will give you better service with your internet than Supersonic
Helpful (0)
Replies (6)0
Replies (6)
Supersonic 's replyOfficial
08 Aug 2022, 11:36We sincerely apologise for this
Supersonic 's reply08 Aug 2022, 11:36
Official
We sincerely apologise for this
Supersonic 's replyOfficial
08 Aug 2022, 11:36May I please have your ID number, cellphone number, email address and residential address
so that we may be able to look into the matter
Supersonic 's reply08 Aug 2022, 11:36
Official
May I please have your ID number, cellphone number, email address and residential address
so that we may be able to look into the matter
MB
Magnus B's updateReviewer Update
08 Aug 2022, 11:50I'm pretty sure I will not here from Supersonic, you have not phoned me once in 3 days, what will change now and you guys don't even know what the problem is. I had to find out from Home Connect what the problem is, yet Supersonic still does not know. I phoned at 9 this morning, was told I will get a call back in 2 hours and now it is 12 and still no call. Useless bunch...
MB
Magnus B's update08 Aug 2022, 11:50
Reviewer Update
I'm pretty sure I will not here from Supersonic, you have not phoned me once in 3 days, what will change now and you guys don't even know what the problem is. I had to find out from Home Connect what the problem is, yet Supersonic still does not know. I phoned at 9 this morning, was told I will get a call back in 2 hours and now it is 12 and still no call. Useless bunch...
Supersonic 's replyOfficial
08 Aug 2022, 11:54We apologise f or this inconvenience
Supersonic 's reply08 Aug 2022, 11:54
Official
We apologise f or this inconvenience
Supersonic 's replyOfficial
08 Aug 2022, 11:55May we please have your details to look in to the matter
Supersonic 's reply08 Aug 2022, 11:55
Official
May we please have your details to look in to the matter
Supersonic 's replyOfficial
09 Aug 2022, 14:36Good Day
We sincerely do apologize for the inconvenience that this has caused on you.
As per your conversation with one of our agents the outage is still on going in Glen Marais, the technicians are on site trying to resolve the matter.
Regards
Supersonic J
We sincerely do apologize for the inconvenience that this has caused on you.
As per your conversation with one of our agents the outage is still on going in Glen Marais, the technicians are on site trying to resolve the matter.
Regards
Supersonic J
Supersonic 's reply09 Aug 2022, 14:36
Official
Good Day
We sincerely do apologize for the inconvenience that this has caused on you.
As per your conversation with one of our agents the outage is still on going in Glen Marais, the technicians are on site trying to resolve the matter.
Regards
Supersonic J
We sincerely do apologize for the inconvenience that this has caused on you.
As per your conversation with one of our agents the outage is still on going in Glen Marais, the technicians are on site trying to resolve the matter.
Regards
Supersonic J